How Lou Fusz Automotive Cut Candidate Response Time By More Than 50%

About
Lou Fusz Automotive Network is the automotive home of drivers in the St. Louis area.
https://www.fusz.com/
Company Size or Employees
500-1,000
Locations
19
Industry
Automotive
Key Product Aspects
Background Checks
Texting
Applicant Tracking

Candidate response times at Lou Fusz Automotive are now more than 50% faster than they were before Hireology. The change came down to how Randy's team reached candidates.

Before Hireology, hiring ran on phone calls. Randy's team would call an applicant, leave a voicemail, wait, and call again, sometimes for days, before reaching anyone. That phone tag was the bottleneck, and it was fixable. Randy's team just needed a faster way to reach the candidates they already wanted to hire.

Texting candidates directly cut response time by more than half

Texting through Hireology closed the gap immediately. Instead of waiting days for a returned call, Randy's team reaches applicants in real time, which improves candidate experience and keeps qualified candidates moving through the pipeline while their interest is highest.

Automotive hiring moves slower than any other industry Hireology serves. Across dealerships on the platform, average time to first outreach runs 76 hours and average time to hire runs 16 days. Lou Fusz operates well ahead of both marks. Randy's team has saved more than 8 hours on hiring administration, grown team output by 50%, and cut time to hire. Interview efficiency, which Randy tracks closely, is also up, another sign that speed and quality are moving together instead of trading off.

"Everyone at Hireology is so helpful, and I am always able to get an answer to any question I ask," Randy said. "I love the fact that they are very forward-thinking in their approach to our needs."

Compliance that doesn't slow anyone down

Every hire at Lou Fusz requires an employment background check, and Hireology's integrated background check functionality handles that requirement inside the same platform Randy's team already works in, with no separate step and no separate vendor. Randy calls it the one feature he "couldn't live without," because it lets his team hire quickly and hire carefully at the same time.

A hiring process built to hold up under volume

Speed and compliance solved the immediate problem. The structured process behind them is what makes those results repeatable across every Lou Fusz location, not just the ones getting the most attention day to day. Randy describes Hireology as a "great system" backed by a "supportive team" that always has answers, and that consistency is what carries across locations: any Lou Fusz dealership can run the same fast, compliant hiring process as the next one, without depending on which manager happens to be watching it closest.

If your dealership is still running hiring through phone calls and voicemail, talk to Hireology about what a text-first process could do for your response time.

50%

Response Time Improved

8 hours

Time Saved On Hiring Administration

50%

Team Output Grew