Webb Automotive Group Uncovers Overlooked Talent and Speeds First-Round Screening with Hireology AI Interview

The Bottleneck: Dealership Hiring Runs on a Different Clock

In retail automotive, hiring inconsistency kills momentum, and phone tag kills candidate interest.  

As Talent Coordinator for Webb Automotive Group, Ellen Aucoin was running nearly all first-round screening herself. That meant juggling 10 or more manual phone screens a week on top of her regular workload. In a bustling dealership environment where candidates are working shifts and hiring managers are on the floor, finding mutually available call windows during business hours was an uphill battle. The result was predictable: delayed connections, hours lost to scheduling back-and-forth, and an inconsistent initial evaluation across candidates.  

The Shift: Flexible Screening Without Giving Up Oversight

To break the scheduling logjam, Webb Automotive turned to Hireology AI Interview.  

Instead of forcing candidates to take calls during work hours, applicants can complete structured interviews whenever and wherever it fits their schedule.  

For Ellen’s team, the value wasn’t just speed—it was transparency. Rather than handing hiring decisions over to a black box, Hireology provides AI-generated scoring and structured evaluations that recruiters oversee directly. Ellen’s team reviews the responses and retains full authority to adjust or rescore candidates at any point.  

"The AI interview feature has made our hiring process much smoother, allowing us to connect with applicants more quickly and giving them more freedom to choose when and where they interview. Our team still oversees the final evaluation scores and makes the key decisions, so we benefit from a more efficient and flexible, yet still accountable selection process."  

— Ellen Aucoin, Talent Coordinator, Webb Automotive Group  

The Proof: Uncovering Great Candidates

The clearest proof of the tool's impact came from a candidate who nearly slipped through the cracks. On paper, the applicant didn’t meet the initial resume criteria. But through Hireology’s automated workflow, the candidate received an invitation to complete an AI Interview anyway. Their responses revealed practical skills, depth, and abilities that never showed up on their resume. Webb Automotive advanced the candidate to the next round immediately, capturing a strong hire that traditional paper screening would have turned away.  

The Bottom Line

Today, Webb Automotive evaluates significantly more first-round candidates faster, standardizes early screening across stores, and wins back several hours every week for high-touch candidate conversations.  

✔️ 10+ weekly phone screens replaced with automated, on-demand interviews.  

✔️ Hours saved every week on scheduling phone tag and back-and-forth emails.

✔️ Significantly higher interview volume completed without adding coordinator headcount.  

✔️ 100% human oversight on all scoring and advancement decisions.