Questions to Ask Before Choosing an AI Product for Hiring

Most AI hiring vendors will tell you their product is smart. This guide gives you nine questions that show whether the product is useful: what decisions the AI makes, what evidence sits behind its output, where candidate data goes, how fairness is tested, and what happens when it gets something wrong.

You’ll also get a 10-point confidence checklist and a list of eight metrics to baseline before you buy, built from conversations with hiring teams in automotive, healthcare, and hospitality. Use them to pick one high-volume role, set a measurable goal, and expand only when the results hold up.