Posting a "help wanted" sign on the door isn't enough. Nor is posting an ad in the newspaper. As a matter of fact, relying on just one method to recruit applicants likely isn't going to end with a great new hire. After all, almost every aspect of a franchise is part of a system, right? So why is it one of the most critical parts of your franchise isn't?
Think of a hiring system like your POS system. While it requires manual operation, the aspects that it does automate, for example daily income and return-based expenditure, are what make the system valuable. It likely also enables you to look up receipts, track the highest-grossing products, and determine which day of the week brings in the most customers. Imagine trying to run your business without such a system. Everything would have to be tracked manually, thus severely increasing the risk for inaccurate information. Talk about a nightmare.
Sure, it may sound like we're comparing apples and oranges. But the key to hiring for your franchise is implementing and utilizing a hiring system.
Hiring isn't easy, especially when there are resumes and applications piling up on your desk. So how are you supposed to hire the best person for the job if you haven't even looked at every application?
When evaluating which hiring system to implement, make sure candidate storage is one of the features. Now this can take many different shapes, so it is best to look for a system that notifies you when a new candidate has applied, stores all of their documentation in one central location, and enables you to contact the candidate directly from the platform.
Determining which candidate is the best fit for a role is nearly impossible when Candidate A went through a completely different interview process than Candidate B. This becomes an even greater challenge when you have multiple managers at multiple locations conducting interviews. So how do you address this issue when multiple hiring managers are involved? You guessed it - with a system!
Before implementing any platforms, make sure it has interview guides and scorecards. This will help reduce the inconsistency of interviewing and overall candidate experience, thus helping you to make a more accurate hiring decision.
How many employees have left your company in the last six months? As they walked out the door did you see a trail of money leaving with them? The higher your turnover, the greater your financial loss. Sure, hiring can be expensive. But I promise you that turnover is always going to cost even more.
So combat turnover by making the right hiring decision initially...with a system. Through a consistent hiring process, the use of interview guides and scorecards as well as background and reference checks, you can help reduce turnover.
What else can a hiring system do for your franchise?