We live in a world where everyone’s data is only a click away—which means a great deal of our personal information is pretty wide open to the public. Do you want to know where someone lives? Just type their name into Facebook or check them out on Whitepages.com. What’s their job history? LinkedIn has you covered.
The Internet has made it possible to investigate anyone nowadays, especially for vetting job applicants. However, it’s important to remember that the web isn’t the most reliable source for information, specifically when you’re looking to bring a new employee into your franchise family.
Hiring is a big responsibility and can be a major undertaking for your business. Here’s a look at the many reasons why you need background checks for your franchise:
Background Checks: The Key to Objectivity
Despite the fact that there’s so much information available today, many people forget that there can be inaccuracies and misrepresentations that influence our judgments.
On one hand, you want to make the right choice when making a hire at your franchise location, which requires you to carefully consider each applicant. On the other, you have a desire and motivation from a business perspective to hire quickly, as well as efficiently. These two sides of the same coin often cause conflicts when you’re adding to the payroll.
What you need is an objective source of truth to understand who each applicant is and what he or she brings to the table. For the most part, you can gather a good portion of this information from his or hers application, supporting documentation and references.
However, self-reported information can sometimes have gaps or errors that may influence your hiring decision. For instance, the 2016 HireRight Benchmark Report found that 84 percent of hiring professionals discovered issues that wouldn’t have been found otherwise if they hadn’t performed background screening. Additionally, the report found 88 percent of employers indicated that screening uncovered lies or misrepresentations on a resume.
At the same time, the Society for Human Resources Management found that 73 percent of employers reported reference and background checks were at least somewhat effective for identifying poor performing employees.
What Should You Expect from a Background Check?
As a franchise operator, you know that your business is only as strong as your staff and therefore, need to make sure you’re working with the best people. Here are some items to check off when you’re performing background checks:
- National Address Locator
- County Criminal Search
- National Criminal Database Search
- Education Verification
- Employment Verification
- Motor Vehicle Report
It’s crucial to ensure that both your organization and any screening provider you partner with comply with the Fair Credit Reporting Act rules. Employers must be aware of the changing laws from many different jurisdictions. It can be helpful to have a knowledgeable legal partner to stay aware of and adhere to new laws and regulations.
Be sure you’re using a complete process for your franchise hiring. Otherwise, you can’t ensure the real quality of your hires.
Discover how to implement a full process for your franchise hiring by downloading the eBook below!