If you’re a candidate in the middle of an interview process, you know how annoying or uneasy it can be waiting to hear back from a hiring manager—I know through firsthand experience; it’s never fun. This is especially true during the holiday season and long breaks. Communication is typically delayed, often unintended on the employer’s side, through all of the craziness in the office. This can make the candidate feel ignored and unappreciated.
Like a commercial continuously airing on TV to remind you that X is now 25% off until Christmas, your potential employees could be acting the same way this holiday season—constantly asking you about the next steps of the interview process.
On the other hand, if you’re a hiring manager there are some things you can do to help alleviate the pain for your interviewees. Follow these steps below to retain positive communication with your candidates during the holidays:
4 Tips for Better Communication This Winter
Be Thorough—Right off the bat it’s crucial to explain your entire hiring process to your applicants. Make sure they are aware of each step, the amount of time the process will take and how you communicate with them in between each step.
Be Prompt—Timing is everything. You never want to keep your interviewees waiting too long. Otherwise, you might lose great people to other employers. In fact, according to an article posted on Forbes, “44% of workers who didn’t hear back at all when they applied for a job said their opinion of the company worsened.”
Be Honest—There’s no need to hide anything. Maintaining open and truthful communication between you and your applicants will help keep the interview process flowing smoothly. They’ll be glad to know you’re being honest with them and it’ll help limit their number of emails being sent to you, inquiring about the next steps.
Keep Their Interest—Although this might not be necessary, it’s certainly helpful. If your interview process is delayed due to the holidays, try offering something to your applicants that upholds their interest in your company. This can be anything from a link to a video about your office culture to a funny email your boss once wrote. Anything that highlights your company in a positive light is nice to send to candidates in waiting. They’ll be glad you sent it and it’ll also help spark some extra interest in your organization.
Don’t lose candidates because of poor communication. No matter how busy you might be during the holidays, you’re never too busy to write a quick email to your candidates informing them on the status of their interview process.
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