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Hiring Success Story | 1-800-GOT-JUNK

Posted by Erin Borgerson on February 26, 2014

They've perfected the art of junk removal. How? Through a team of dedicated employees.

1-800-GOT-JUNK is the world's largest junk removal ser

vice. With over 200 locations in three countries, JUNK knew one of the most effective ways to grow even larger was through streamlining their hiring process. So

 they called Hireology; after all, we are the franchise hiring experts.

logo-4According to Jerry Gratton, Vice President, People for 1-800-GOT-JUNK?, the system's greatest hiring challenge was inconsistency. Each location had a different approach to sourcing, screening, and hiring front-line staff. This resulted in unpredictable and irregular new hire success rates.

However, Gratton knew his team needed more than just an applicant tracking system. Something that was
compatible for both corporate and franchise location users. It was also important they find a tool that was user-friendly, practical, and had a customizable interface. And last but not least, JUNK needed a system that included behavioral assessments as part of the onboarding process. 

After implementing Hireology, 1-800-GOT-JUNK? was able to secure a consistent hiring process and candidate experience system-wide. One of the goals for their franchise is to always be recruiting. And according to Jerry Gratton, "Not only did Hireology give [franchise partners] a way to do just that, but applicant quality and candidate experience with 1-800-GOT-JUNK? has also improved." 

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Erin Borgerson

About the Author

Erin is the Director of Marketing, Crisis Controller and Culture Ambassador (the last two titles she gave to herself) who joined the Hireology team in April of 2012. As a certified Inbound Marketer, Erin manages Hireology's marketing department, the Hireology Blog, and media relations. She is also a co-leader of the Chicago Hubspot User Group which brings together Hubspot users from around the Chicagoland area. Erin set off to Chicago after graduating from Western Michigan University. In her spare time she can be found shaking it in a Zumba class, reading a bestseller, or drinking a craft beer on her Wrigleyville porch.