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How to Know it’s Time to Hire an Additional Employee for Your Franchise

Posted by Erin Borgerson on April 29, 2015

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In order for your franchise to run smoothly and for all your employees to keep producing quality work, it is important to make sure you have enough of the right people working for you. If your business is growing or changing in a positive way, it may be time to bring a new employee on board. But how do you know when it’s the right time to hire additional help? After all, one of a franchise owner’s biggest fears is having too many people on the payroll without enough work to go around. Hireology is here to offer you some indicators to look for as a sign that your franchise should seriously consider hiring someone new.

No Longer Smooth Sailing

If you’re beginning to hear complaints from either your employees or your customers about increased wait times or less-than-acceptable products and services, it is time to sit your staff down and get to the bottom of the issue. Perhaps the issue stems from someone on your staff failing to pull their weight and leaving the rest of your team to pick up the slack. If that’s the case then it may be time to start looking for a replacement instead of a new addition. However, if you’re finding that your staff is consistently telling you their workload is becoming too much for them to handle and it is preventing them from fully completing their other duties, it is probably time to consider hiring on additional help.

Questions to Ask Yourself

Hiring just anyone quickly because you feel you need more people is not recommended, as it will almost certainly result in a bad hire. Hiring someone without proper forethought can lead to an unqualified employee negatively impacting productivity and employee morale.

Before you even create a job description, ask yourself the following questions to determine what kind of help you need:

  • Do you have the time to fully train someone from the ground up, or do you need an experienced candidate to fill-in right away?
  • Is this increase of workload due to a seasonal trend or is it a reflection on your franchises growth in popularity?
  • Are you in need of a full-time employee or more of a seasonal addition?      

Once you narrow down exactly what kind of candidate your franchise needs, it is time to begin your search.

Help Your Hiring Process

Hiring for a franchise is no easy task. In fact, 75 percent of franchisees report running into problems during the recruiting and hiring process that distract them from their franchise and eat up their time.  Hireology is here to help streamline the process as well as help make it more effective. With tools for background checks, personality assessments and interview scorecards, Hireology provides your franchise with the proper infrastructure to make sure you find the right addition.

For more information on how Hireology can help your franchise system’s hiring needs, contact us today.

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Hiring Tips


Erin Borgerson

About the Author

Erin is the Director of Marketing, Crisis Controller and Culture Ambassador (the last two titles she gave to herself) who joined the Hireology team in April of 2012. As a certified Inbound Marketer, Erin manages Hireology's marketing department, the Hireology Blog, and media relations. She is also a co-leader of the Chicago Hubspot User Group which brings together Hubspot users from around the Chicagoland area. Erin set off to Chicago after graduating from Western Michigan University. In her spare time she can be found shaking it in a Zumba class, reading a bestseller, or drinking a craft beer on her Wrigleyville porch.