Hireology Blog - Insights for better hiring & HR


3 Steps to Hiring for your Franchise Location

Posted by Erin Borgerson on September 26, 2013

So you want to organize your hiring process?

As a franchise owner, you are constantly thinking about who to hire, who to fire, who to interview, and how you should have gotten a background check on that one suspicious employee.

It's important to remember the 3 simple steps to hiring when you are ready to organize your selection process. By following these rules, you will start hiring more qualified employees for your franchise location.

first step to hiringIdentify 

The first step to hiring great employees for your franchise location is by identifying what you are looking for. What does the ideal employee look like? Where do they look for jobs? Should you start an employee referral program? 

Once you have outlined the characteristics and traits that the ideal employee would have, you can begin to source candidates. Start by posting your job to social media sites like Facebook or Twitter.

Hiring for a more blue-collar position? Try Craigslist or Snagajob. Both of these job boards are hot sourcing spots for labor positions.

Got a handful of candidates? Great! Now it's time to start interviewing.

second step to hiringInterview

When you think about interviewing do you think about Googling "good interview questions"? If you do we are going to respectfully ask you to step away from the computer, you are now a suspended interviewer!

In order to form good interview questions you must look at your high-performing current employees and then draft an interview guide from their traits (Not Google!). For instance, if one of your high-performing employees is very motivated and driven, you might include a question on your interview guide where the candidate explains a time they were motivated or driven.

A few tips for interviewing:

- Interview guides should be no longer then 20-30 questions

- The candidate should be talking 90% of the time and the interviewer only 10%

- Ask all candidates the same questions

- Avoid illegal interview questions

third step to hiringVerify

When you have narrowed down your choices, you can begin the proces to verify that your candidates have the education and skills they need in order to perform the job. This is where background checks, skills testing, and behavioral assessments come into the process.

It's important to background check every employee for the safety of your business and current employees. It's also important to verify that your candidates have the skills they say they do, this is where skills tests are handy.

When you have decided on a candidate, find out their work style, management preference, and feedback choice with behavioral testing and personality profiling.

Choosing the right employee doesn't have to be hard. Just follow the 3 steps above you will hire the right person, everytime. Read more in our franchise hiring guide below...


franchise hiring, franchisee hiring, hiring for your franchise

Franchise Hiring

Erin Borgerson

About the Author

Erin is the Director of Marketing, Crisis Controller and Culture Ambassador (the last two titles she gave to herself) who joined the Hireology team in April of 2012. As a certified Inbound Marketer, Erin manages Hireology's marketing department, the Hireology Blog, and media relations. She is also a co-leader of the Chicago Hubspot User Group which brings together Hubspot users from around the Chicagoland area. Erin set off to Chicago after graduating from Western Michigan University. In her spare time she can be found shaking it in a Zumba class, reading a bestseller, or drinking a craft beer on her Wrigleyville porch.