Hireology Blog - Insights for better hiring & HR


Interview Scorecards: The intern edition

Posted by Erin Borgerson on December 18, 2012

A few days ago we talked about determining whether your "intern" is legally an intern or if they are an employee in the eyes of the Department of Labor. That crucial first step not only ensures you are upholding the law, but it also clarifies what you need to look for in potential new "interns." 

When the time comes to interview candidates, both you and the candidate should have a good understanding of what the position entails. But a general understanding just isn't enough. What if a candidate does have previous administrative support experience, but after coming into work that first week you find out they are very uncomfortable speaking on the phone and with office guests? Luckily with the use of interview scorecards, situations like these can be avoided through the use of strategic interview questions.

You may think that because the candidates are only interviewing for an intern position, the interview isn't all that important. But keep in mind that these "interns," paid or unpaid, can bring a lot to the team - both good and bad. By using interview score sheets with each and every "intern" interview, the chances of hiring a new team member with fresh ideas and strong work ethic are greatly increased. interview guides, hiring, selection manager

If that's not enough to convince you to use a score sheet with "interns," then maybe this will help.

1. Rate candidates on past behaviors as well as present

Rather than scoring a candidate based on the position you are hiring for, scorecards also take into account their past and present behaviors. An effective scorecard will look at the successes a candidate has had in their past and current positions, and then use that information to increase (or decrease) their score. By looking at specific traits that made the candidate successful, such as leadership skills, organization and persistence, the score sheet is able to gauge their potential success at your company. 

2. Based on sound research, rather than your "gut-feeling"

Gut-feeling, eh? Are you sure you're not just hungry? Rather than grabbing a sandwich before your interview to make sure your gut is in tip-top interviewing shape, just use an interview scorecard. It uses a researched and tested algorithm that allows you, the hiring manager, to compare candidates and make the right hiring decision. Plus, if you have to consult with your team before handing over an offer letter, the interview scorecard will have a lot more sway than just your gut-feeling.

3. Incognito lie detector

It's no secret that some job-seekers embellish their past job duties and successes on their resume and even during the interview. Don't think that just because you are looking to bring a college student on-board doesn't mean the won't exaggerate. Take it from a college student, we are told over and over again that if we don't have internship experience, we'll never get a job. So rather than working hard to achieve more success, some students just lie in order to land an interview. Luckily, a good interview scorecard is able to unveil such lies. How? Easy - by scoring in-depth follow-up questions. 

Why risk making a bad hire? Whether you develop your own scorecards or use Hireology's, you're significantally decreasing the risk of hiring someone who could be detrimental to the company. 

Want even more tips on hiring millennials, download our free guide!

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Maggie Coffey is the coffee-loving Marketing Intern for Hireology, a web-based selection management platform that provides customized interviews, job profiling, and one-click background checks to help you hire the right person. Start your free trial at www.Hireology.com today!

Interviewing Help, Hiring Millennials, How to Hire, Hiring Interns

Erin Borgerson

About the Author

Erin is the Director of Marketing, Crisis Controller and Culture Ambassador (the last two titles she gave to herself) who joined the Hireology team in April of 2012. As a certified Inbound Marketer, Erin manages Hireology's marketing department, the Hireology Blog, and media relations. She is also a co-leader of the Chicago Hubspot User Group which brings together Hubspot users from around the Chicagoland area. Erin set off to Chicago after graduating from Western Michigan University. In her spare time she can be found shaking it in a Zumba class, reading a bestseller, or drinking a craft beer on her Wrigleyville porch.